About me
With over 20 years of IT experience, I am Director of operations and information Systems at HCLSoftware, where I lead a team to manage the availability, reliability, and performance of SaaS-based solutions on AWS, GCP, and IBM Cloud. I have extensive experience on cloud native tools like Kubernetes, Docker, Istio, OpenTelemetry and observability tools like Dynatrace, new relic and Grafana. I am a firm believer of automating most operational tasks by defining standard processes and practices.
